Sections below will navigate you to the on-point instructions to overcome settings gaps. During that period, you will have access to your C-Series admin. You or your employees will have a 30-day setup period to prepare your store and site to go live. Employees permissions to login to the back office.Site theme (currently only available for the Ignite and Conform Plus themes).They will be able to login to their accounts by receiving a login link to their email If your client were in several groups, they will only appear in the first group they were added in) Customer data: name, address, email, phone number, billing and shipping address, customer group (E-Series only allows customers to be in one group at a time.In-store pickup, cash-on-delivery and weight-tier based shipping methods.Catalog: products and their titles, description, images, prices (including original, sale and wholesale prices), weight and dimensions, attributes, product options and variants, related products, inventory level (for R-Series stores stock level is automatically synced from R back office).Store settings: your store and company name, address, phone number, currency, weight and distance units. Still, there are some technical limitations for what can be transferred so you may need to set up some things manually. Lightspeed engineers try to make the upgrade as smooth as possible. (All features in the list are available to you) Data migration from C/R-Series to E-Seriesĭuring the upgrade, your store settings and catalog will be transferred automatically from C-Series or R+C-Series to E-Series. See the features breakdown in the article. Here are some examples of what you can do: expand your business to sell on social media and marketplaces, sell subscriptions, specify zones for worldwide or local delivery, add custom checkout fields, manage your store on the go with the mobile app, and more. Once you complete the setup, you can explore the E-Series (Ecwid) Help Center to see what E-Series has to offer. You will have 30 days to set up your store. This guide will navigate you through the basic setup that needs to be done after the update since not all of your store data is migrated automatically. Once you upgrade your store to E-Series, you need to make sure everything is performing well. Ikeono has further developments in the pipeline, including the ability to manage Facebook Messenger within Lightspeed Retail, an easy to install website texting widget and iPhone and Android apps so businesses can access communications on the go.Lightspeed E-Series, or Ecwid as it was called before joining the Lightspeed family, is a powerful e-commerce solution for you to sell online. Ikeono is a huge win for independent bicycle shops.” All it takes is a click or two and our customers are notified via text…bikes get picked up faster too. Ikeono sends test sale receipts and work order quotes to customers, and also features an automated customer feedback loop to drive positive experiences to review sites and allow businesses to handle negative experiences quickly.ĭan Sirkin, owner of Solon Bicycle, said of the platform: “We have so much more time since using Ikeono. It also enables automated messaging based on a Lightspeed work order status, alongside special order integration to make Click and Collect easier. Ikeono allows retailers to send and receive text messages using an existing business phone without leaving Lightspeed, including within customer profiles and work order screens. “Ikeono was born in independent bicycle retail with features designed to be used by service, sales and management.” “I started managing Tribella Sports Group in Denver CO in 2017, and I quickly realised the industry deserved a better way to communicate,” said Lang. Texting platform Ikeono is bringing a suite of texting and workflow management features to Lightspeed POS, allowing retailers in the US, Canada and Australia to communicate more easily with their customers.įounded by bike shop manager Brett Lang and his brother Dru Lang, brought text messaging to Lightspeed Retail on the first of the year, and have since released deeper integrations designed to help retailers communicate more efficiently.
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